At Sea in
the Caribbean
One of the last bastions of "getting away from it
all" fell recently as major cruise-ship lines
introduced onboard cellphone service powered by a
US$250,000 antenna system that's basically a
floating cell site.
Passengers on many ships run by Carnival Cruise
Lines, Norwegian Cruise Line, Royal Caribbean
International, Celebrity Cruises and Regent Seven
Seas Cruises can now use their own phones, and, yes,
their Black-Berrys while on the high seas.
The marvel, or some feel the curse, of at-sea phone
calls is further evidence that "bits is bits"-
whether they represent text, digitized voice, video,
photos or other information.
If there's money to be made in transmitting them,
somebody will step up to do it and competition will
tend to drive prices down.
The "cellular at sea" service is offered by Wireless
Maritime Services, a joint venture of U.S. cellphone
giant Cingular Wireless and Maritime
Telecommunications Network.
Cingular has roaming agreements with more than 300
carriers in 180 countries, including Canadian firms
Rogers and Fido, so I am having no problem using my
Rogers cellphone aboard the Norwegian Dawn cruise
ship.
The bill hasn't arrived yet, but I'm assured the
charges will be similar to those for international
roaming, which means somewhere between US
$2-$5/minute. (A lot better than the rapacious fees
if you pick up that phone in your stateroom.) As one
commentator put it, "the $10-a-minute satellite
phone call is going the way of the midnight buffet."
About the only complexity in the cellular at sea
system is that it switches itself off when the ship
arrives at port, putting you at the mercy of local
carriers such as Belize Telecommunications Ltd. (BTL).
That outfit has a virtual monopoly in that country
and was recently the subject of a nasty court and
shareholder battle involving bizarre shenanigans.
I figured BTL is not necessarily someone I wanted to
trust with billing information, so I stuck with the
onboard cellphone service.
For sheer economy, the best communications bargain
on a cruise right now is to use a BlackBerry or
similar device. Data rates are relatively low and
you can get a lot done in a short amount of time.
Also, you won't be tempted to share your vacation
adventures with friends and hear them gripe about
the weather back home. That's how people run up
those $200 cruiseship phone bills.
The Internet has also arrived on cruise ships, and
with a vengeance.
Like most ships in the Norwegian fleet, the Dawn has
a 24/7 Internet café, along with wireless access in
public lounges, though not yet into the staterooms.
For $3.95 a day, they will even download and print
out your favourite newspaper and deliver it to your
cabin.
Hmmm ... can you use Skype or some other VoIP system
to drive down your phone charges even more? In
principle, yes, since the cruise line says you can
"run your own programs."
But, at 70 cents per minute (less if you purchase a
"time plan"), I didn't feel like doing a lot of
experimenting to get telephony running from my
laptop.
As for shoreside Internet at Caribbean ports, I have
found rates ranging from free (up to 15 minutes, at
a gift shop that wanted to lure in customers) to
almost as much per-minute as the ship charges. The
worry at some of these backstreet cafes is that
there might be a keystroke logger or some other
techno-trap looking to grab your passwords. You
might want to think before you do online banking or
other important business from Pedro's Taqueria and
Web Café.
Of course, on-board cellphones raise huge issues of
social etiquette, since most people didn't go on a
cruise to listen to other passengers yammering on
the phones. All the ships are posting common-sense
policies concerning restaurants and entertainment
venues.
Some cruise lines, such as Disney, are resisting the
cellphone trend, though it's seen as inevitable.
Several articles in travel industry publications
note that some people simply will not go on a cruise
if they have to leave their tech-toys behind.
Where technology raises a problem, it often provides
a possible solution, and the one that comes to mind
here is enforced "quiet zones."
Technologies exist to jam cellphone signals in
certain areas, and it can be made as specific as,
"when you walk through this door your phone stops
working."
There's been a reluctance to use cellphone blockers
on land for legal reasons. What if somebody needs to
call 911 for an emergency and their phone won't
work? With one crew member for about every two
passengers, there should be no such concern onboard
an ocean liner. If you're going to go "Code Alpha"
(cruise-ship lingo for emergencies such as a heart
attack in the buffet line), there should be lots of
people running to help you.
There's even a plan to fight back at cellphone
pollution using the phone's own capabilities via
Bluetooth.
A North Carolina-based company called BlueLinx
announced its patent-pending Q-Zone technology to
much fanfare in 2000. Q-Zone would communicate with
a cellphone and force it into silent or vibrate mode
in restricted locations such as hospitals and movie
theatres.
Doctors and police would have ways to override it,
and it was going to be sold as a subscription-based
service.
Cell Block Technologies Inc., which is based in the
U.S. but does its R&D in Ottawa, is barking up the
same tree.
In case you haven't noticed, cell-blocking products
have not exactly taken over the world, and phones
are still ringing in lots of places where they
shouldn't.
Like cruise ships. "Look, honey, there goes the
Statue of Liberty, or the Na Pali Cliffs, or the
Mendenhall Glacier, and by the way, your boss is on
the phone and wants you to upload that overdue
report."
Seems a shame, doesn't it?