CrewzFöne - GSM Mobile Phone Prepaid Service for Crew Members at Sea

On ships that we have installed our service, crew members can now make and receive calls on their mobile phones at normal international roaming rates. With the introduction of CrewzFöne service, crew members can also make and receive calls, as well as send and receive text messages at special rates available only to crew members while at sea. This service requires an unlocked GSM phone, a CrewzFöne SIM card and a PIN (both available onboard).
 


 
 

VIRUS INFORMATION: There is a virus that is affecting handsets originating in Philippine carriers, as far as we have been able to tell. The virus forces the handset to continuously send an SMS to a series of numbers, choosing one depending on the version of the virus the handset gets. Once the virus is on the phone, it will affect any SIM that is installed on this phone. The phone's battery life and useful life is extinguished by the viruses’ continuous attempts at sending SMSs. Furthermore, any balance on the pre- paid account that is on the phone will be immediately drawn out by the virus.
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Services

1. CrewzFöne - Prepaid Service for Crew

a. What is CrewzFöne service?

CrewzFöne service is an alternative to existing crew prepaid services on ships. The service is available only to crew members and is only available when the ship is at sea away from land based service.
Use of this service requires a CrewzFöne SIM card, which is available onboard and CrewzFöne PIN, also available onboard.

Crew members can place calls, and can receive calls placed to the phone number associated with their CrewzFöne account.

Crew members can send and receive SMS (text messages) sent to the phone number associated with their CrewzFöne account.

b. Why use CrewzFöne service?

CrewzFöne service rates are comparable with rates for crew calls made using wired phones onboard without the restrictions of finding a phone, getting a line, finding numbers to dial waiting for a connection to call. In addition, CrewzFöne service includes direct dial outbound and incoming calls (including caller ID), and sending and receiving text messaging (SMS), with contacts stored on the SIM card. 

c. How can I get CrewzFöne service?

SIM cards and PINs can be purchased from a vending machine in ship’s crew area. The machine accepts USD bills in $5 / $10 / $20 / $50 denominations, (No coins, credit or debit cards are accepted; and no change provided.) Top up instructions are printed on the PIN receipt.

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