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On ships that we have installed our service, crew members can now
make and receive calls on their mobile
phones at normal international roaming rates. With the introduction
of CrewzFöne service, crew members can also make and receive
calls, as well as send and receive text messages at special rates
available only to crew members while at sea. This service requires
an unlocked GSM phone, a CrewzFöne SIM card and a PIN (both
available onboard).
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a. What is CrewzFöne service?
CrewzFöne service is an alternative to
existing crew prepaid services on ships. The service is
available only to crew members and is only available when the
ship is at sea away from land based service.
Use of this service requires a CrewzFöne SIM card, which
is available onboard and CrewzFöne PIN, also available
onboard.
Crew members can place calls, and can receive calls placed to
the phone number associated with their CrewzFöne account.
Crew members can send and receive SMS (text messages) sent to
the phone number associated with their CrewzFöne account.
b. Why use CrewzFöne service?
CrewzFöne service rates are comparable
with rates for crew calls made using wired phones onboard
without the restrictions of finding a phone, getting a line,
finding numbers to dial waiting for a connection to call. In
addition, CrewzFöne service includes direct
dial outbound and incoming calls (including caller ID), and
sending and receiving text messaging (SMS), with contacts stored
on the SIM card.
c. How can I get CrewzFöne service?
SIM cards and PINs can be purchased from a vending machine in ship’s crew area. The machine accepts USD bills in $5 / $10 / $20
/ $50 denominations, (No coins, credit or debit cards are accepted; and no change provided.) Top up instructions are printed on the PIN receipt.
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